Frequently asked questions

Our MOQ depends on the packaging format: 1,000 units for jars, tubs, and pouches; 20,000 units for stick packs and sachets. Contact us for specific MOQ details based on your packaging format.

Most projects take 6–12 weeks from initial consultation to delivery. White-label and private-label orders typically take 6–10 weeks. Custom formulations may take 8–12 weeks depending on complexity and sampling rounds.

White-label means you use one of our existing, proven formulations and simply add your branding. Private-label means you customize the formula, adjusting ingredients, dosages, or flavours, to create a more unique product for your brand.

We offer stick packs (single-serve), pouches, bulk tubs, and sachets. Each format can be fully customized with your branding, colors, and design. We also provide packaging design services if needed.

Our manufacturing facility is GMP-certified and FDA-registered. We also offer Kosher, Halal, NSF, and organic certification options depending on your product requirements.

Absolutely. We provide 2–3 rounds of sampling during the formulation phase so you can taste, test, and refine the product before production begins. Sample costs are credited toward your first production run.

Yes. We provide full regulatory support including supplement facts panels, ingredient declarations, allergen statements, and compliance with FDA and Health Canada requirements.

We have 25+ existing flavour options including citrus, berry, tropical, and specialty blends. For private-label and custom formulation clients, we can develop entirely new flavour profiles to match your brand vision.

Pricing depends on your formulation type, order volume, packaging format, and any custom requirements. White-label orders from 1,000 units (jars/pouches) typically start around $10,000–$15,000 USD. Private-label and custom formulation projects with packaging design and regulatory support typically run $15,000–$30,000+. Stick pack orders start at 20,000 units. Production volume pricing improves significantly above 5,000 units. Contact us for an itemized quote.

If you are launching for the first time and want speed to market, white-label is ideal. If you want a unique formulation exclusive to your brand, private-label or custom formulation is the way to go. We can help you decide during a production assessment.

Yes. Many brands start with white-label to validate the market, then transition to private-label for their next order. We make the transition seamless.

Yes. We offer full packaging design services including label design, dieline creation, and print-ready artwork. If you already have a design, we can work with your files.

Our regulatory team handles supplement facts panels, ingredient declarations, allergen statements, claims review, and label audits. We cover FDA and Health Canada requirements, and can support EU and international compliance for brands selling in multiple markets.

Yes. Our R&D and flavour development team creates custom flavour profiles from scratch. We handle everything from initial concepts to solubility optimization and stability testing, so your product tastes great and stays consistent batch to batch.

Yes. Most clients use a combination of our services, for example custom formulation with packaging design and regulatory compliance. We can bundle services into a single project timeline and quote to keep things simple.

Yes. Our private-label service allows you to modify any existing formula: adjust dosages, swap ingredients, add functional extras, or create custom flavour profiles.

Our custom formulation service lets you build a product from scratch. Our R&D team will work with you from concept through to the finished formula.

Yes. All formulations undergo rigorous third-party testing for purity, potency, and label accuracy before production.

Our electrolyte products are available in citrus, berry, tropical, and specialty blends. Collagen products come in complementary wellness-focused flavours. You can see the full flavour list on each product's detail page. For private-label and custom formulation clients, we can develop entirely new flavour profiles.

Our formulations are developed by food scientists and healthcare professionals using clinically studied ingredients at evidence-based dosages. Every product is designed to deliver real functional benefits, not just label claims.

Absolutely. Through our private-label or custom formulation services, you can mix and match ingredients across product lines, for example combining electrolytes with collagen or adding functional extras like B vitamins or adaptogens.

We include 2–3 rounds of sampling so you can taste, test, and refine the product before committing to production. Sample costs are credited toward your first production run.

Just your brand vision and goals. We handle formulation, sourcing, manufacturing, and regulatory compliance. If you have existing branding or packaging designs, we can work with those too.

We welcome facility tours for prospective and existing clients. Contact us to arrange a visit and see our production process firsthand.

That's exactly what the sampling phase is for. We include 2–3 rounds of revisions so we can adjust the flavour, texture, solubility, or dosage until you're completely satisfied. Production only begins once you give final approval.

For custom formulation clients, you own the formula outright. It's your intellectual property and we won't produce it for anyone else. For white-label and private-label orders using our base formulations, those formulas remain our property but your branding and packaging are exclusively yours.

A member of our team will review your submission and respond within 24 hours with a personalised follow-up. We will schedule an initial consultation to discuss your product vision, timeline, and budget.

We aim to respond to all enquiries within one business day.

Start with the contact form either way. It takes a couple of minutes, and it tells us your format, volume and target markets before we talk. Projects that are ready for a production assessment can book a specialist straight from the confirmation screen.

There is no fee. We do keep assessment calls for projects that are ready to manufacture, so we ask about budget, volume and timeline on the contact form first. Everyone else gets a written price indication by email within one business day.

It helps to have a rough idea of your target market, desired product type (electrolyte, collagen, etc.), preferred packaging format, and estimated order volume. But don't worry if you're still figuring things out. Tell us what you do know and our team will help you work through the rest.

First orders vary widely depending on formulation complexity, packaging, and volume. White-label orders at our minimum (1,000 units for jars/pouches, 20,000 for stick packs and sachets) are the most accessible starting point. Typical projects run $10,000–$15,000 USD to start. We'll provide a detailed quote during your consultation so there are no surprises.